CODE-BOT 2080

These Customer Terms and Conditions ("Terms") govern access to and use of CODE-BOT 2080, a technology platform developed, owned, maintained and operated by 2080 Technologies Private Limited, a company incorporated under the Companies Act, 2013 and having its registered office at Hyderabad, Telangana, India.

These Terms constitute a legally binding agreement between the Customer and 2080 Technologies Private Limited.

By accessing, browsing, registering, scanning any QR Code associated with CODE-BOT 2080, placing an order, communicating through the Platform, or otherwise using any services made available through the Platform, the Customer acknowledges that they have read, understood and agreed to these Terms.

If the Customer does not agree with any provision of these Terms, the Customer must immediately discontinue use of the Platform.

CODE-BOT 2080 is solely a software technology platform that facilitates communication between Customers and independent Merchants.

CODE-BOT 2080 shall not be construed as a retailer, wholesaler, marketplace seller, manufacturer, distributor, delivery company, courier service, logistics company, warehouse operator, payment processor, financial institution, banking entity, insurer or guarantor of any transaction.

All products displayed, offered, advertised, sold, supplied, delivered, exchanged, returned, replaced or refunded through the Platform remain the sole responsibility of the respective Merchant.

Customers expressly acknowledge that CODE-BOT 2080 merely provides technology infrastructure and does not participate in the underlying commercial transaction.

Customers must be at least eighteen (18) years of age and capable of entering legally binding contracts.

If a Customer is below eighteen (18) years of age, usage shall only occur under supervision of a parent or legal guardian.

The Company reserves the right to refuse service to any person at its sole discretion.

Certain services may require registration.

Customers agree to provide accurate, complete and current information.

Customers are solely responsible for maintaining confidentiality of account credentials.

Customers shall be responsible for all activities occurring through their account.

The Company may suspend, restrict or terminate accounts containing inaccurate, misleading, fraudulent or incomplete information.

Submission of an Order does not guarantee acceptance.

Merchants may accept Orders, reject Orders, partially fulfill Orders, modify Orders or cancel Orders.

Merchants shall remain solely responsible for determining product availability and order acceptance.

CODE-BOT 2080 shall have no obligation to compel a Merchant to fulfill any Order.

Product availability is determined solely by Merchants.

Inventory information displayed on the Platform may change at any time.

Customers acknowledge that displayed products may become unavailable, inventory may be exhausted and stock information may not always be real-time.

CODE-BOT 2080 makes no representation regarding inventory accuracy.

Product pricing is established solely by Merchants.

CODE-BOT 2080 does not determine, modify, approve, verify or audit pricing.

The Company shall not be liable for pricing errors, discount errors, tax calculation errors, promotional inaccuracies or merchant pricing disputes.

Customers shall verify pricing before confirming Orders.

Customers acknowledge that payments are made directly to Merchants.

CODE-BOT 2080 and 2080 Technologies Private Limited do not collect customer funds, hold customer funds, settle customer funds, manage merchant settlements or provide escrow services.

Payment transactions may be processed through independent third-party payment service providers.

Any dispute concerning payments shall be resolved directly between the Customer, Merchant, Bank, UPI Service Provider, Card Network or Payment Gateway, as applicable.

The Company shall not be liable for failed transactions, banking outages, payment gateway failures, UPI network failures, settlement delays, chargebacks or unauthorized transactions resulting from Customer negligence.

Deliveries are performed solely by Merchants.

CODE-BOT 2080 does not employ delivery personnel and does not supervise deliveries.

CODE-BOT 2080 does not guarantee delivery times, delivery quality, delivery conditions or delivery availability.

Delivery timelines displayed on the Platform are estimates only and shall not constitute contractual commitments.

Product quality remains solely the responsibility of the Merchant.

CODE-BOT 2080 does not inspect products and does not verify quality, authenticity, freshness, ingredients, expiry dates or product safety.

Customers shall address quality-related complaints directly with the Merchant.

CODE-BOT 2080 shall not be liable for product defects, contamination, spoilage, quality concerns, allergic reactions, manufacturing defects or product recalls.

CODE-BOT 2080 may facilitate ordering of food products, groceries, beverages, household consumables, packaged products, agricultural products, dairy products, bakery products, fresh produce, frozen products and similar items offered by Merchants.

Customers acknowledge that CODE-BOT 2080 does not manufacture products, prepare food, process food, package food, transport food or supervise food handling.

All obligations concerning food safety, hygiene, storage, handling, transportation, packaging, labeling, expiry management, contamination prevention, allergen disclosure and statutory compliance remain solely the responsibility of the Merchant.

Customers are responsible for verifying suitability of products for their personal dietary, medical, religious, allergy-related or health requirements.

CODE-BOT 2080 shall not be liable for food poisoning, allergic reactions, contamination, spoilage, product recalls, nutritional inaccuracies or ingredient disclosure failures.

Certain products may be subject to legal restrictions, age restrictions, licensing requirements, prescription requirements or governmental regulations.

Merchants remain solely responsible for ensuring compliance with all applicable laws and regulations.

Customers agree that CODE-BOT 2080 bears no responsibility for verifying legal eligibility to purchase regulated products.

Customers shall comply with all applicable laws while purchasing regulated products.

Customers shall provide accurate information, maintain current contact details, maintain confidentiality of account credentials, comply with applicable laws and use the Platform responsibly.

Customers shall not submit false information, impersonate any person, engage in fraudulent activities, misuse payment systems, interfere with Platform operations, introduce malware, violate intellectual property rights or abuse Merchants or support personnel.

Customers shall be solely responsible for all activities conducted through their accounts.

Customers acknowledge that CODE-BOT 2080 is a software-based technology platform.

Software systems may experience bugs, defects, interruptions, latency, configuration errors and compatibility issues.

The Company does not warrant that the Platform shall operate continuously, uninterruptedly or error-free.

Temporary suspension of services may occur for maintenance, upgrades, security enhancements, infrastructure improvements or regulatory requirements.

CODE-BOT 2080 relies upon third-party technologies and infrastructure including WhatsApp, Meta Platforms, Internet Service Providers, Cloud Service Providers, SMS Service Providers, Email Service Providers, Payment Gateways and Banking Networks.

CODE-BOT 2080 shall not be liable for interruptions arising from actions, failures, restrictions, outages, suspensions or modifications implemented by such third parties.

Customers acknowledge that WhatsApp Business APIs, Meta policies and third-party systems may change without prior notice.

The Company reserves the right to modify Platform functionality where necessary to comply with such changes.

Customers acknowledge that no electronic system can guarantee absolute security.

Risks may include hacking, phishing, malware, ransomware, unauthorized access, denial-of-service attacks and communication interception.

Customers use the Platform at their own risk.

Customers shall maintain appropriate security measures on their devices.

CODE-BOT 2080 shall not be liable for losses arising from compromised customer devices, credential theft or unauthorized access caused by customer negligence.

Customers expressly consent to receiving communications relating to Orders, account management, service updates, security notifications, operational alerts and legal notices.

Communications may be transmitted through WhatsApp, SMS, email, telephone calls or Platform notifications.

Electronic communications shall constitute valid legal communications.

Information displayed on the Platform may originate from independent Merchants.

CODE-BOT 2080 does not guarantee completeness, accuracy, reliability, timeliness or merchant-provided information.

Customers remain responsible for independently verifying information where appropriate.

Product descriptions, pricing, availability, specifications and promotions may change without notice.

The Company reserves the right to suspend any account where it reasonably believes that fraud exists, misuse exists, unlawful conduct exists, security threats exist or regulatory requirements necessitate action.

Suspension may occur without prior notice.

During suspension, access to some or all Platform features may be restricted.

The Company shall not be liable for losses arising from suspension actions undertaken in good faith.

CODE-BOT 2080 may terminate access to the Platform for cause, without cause, for legal compliance, for operational reasons or for security concerns.

Upon termination, access rights cease immediately, the Company may disable account functionality and certain information may be retained as required by law.

Termination shall not affect rights accrued prior to termination.

No compensation shall be payable for termination except where required under applicable law.

The Customer agrees to defend, indemnify and hold harmless 2080 Technologies Private Limited, CODE-BOT 2080 and its directors, shareholders, officers, employees, consultants, advisors, affiliates, subsidiaries, successors and assigns from and against any and all claims, actions, proceedings, losses, damages, liabilities, penalties, costs, expenses, judgments, settlements and legal fees arising from violation of these Terms, misuse of the Platform, unlawful conduct, fraudulent transactions, infringement of third-party rights, customer negligence or inaccurate information supplied by the Customer.

This indemnification obligation shall survive termination of the Customer relationship with the Platform.

To the maximum extent permitted by applicable law, CODE-BOT 2080 is provided on an "AS IS", "AS AVAILABLE" and "WITH ALL FAULTS" basis.

The Company expressly disclaims all warranties including merchantability, fitness for a particular purpose, uninterrupted operation, non-infringement, accuracy, reliability and suitability.

No oral or written information shall create any warranty unless expressly stated in writing by the Company.

To the fullest extent permitted by applicable law, neither CODE-BOT 2080 nor 2080 Technologies Private Limited shall be liable for loss of profits, loss of revenue, loss of business opportunities, loss of goodwill, loss of reputation, loss of anticipated savings, emotional distress, inconvenience, indirect damages, incidental damages, special damages, consequential damages, punitive damages or exemplary damages.

The Company shall not be liable for any act, omission, negligence, misconduct, fraud, error or default of any Merchant.

The Company shall not be liable for disputes arising between Customers and Merchants.

To the extent legally permissible, the aggregate liability of the Company arising out of any claim shall not exceed the amount, if any, directly paid by the Customer to CODE-BOT 2080 during the thirty (30) days preceding the event giving rise to the claim.

Where no direct payment has been made to CODE-BOT 2080, liability shall be limited to the minimum extent permissible under applicable law.

The Company does not guarantee Merchant reliability, Merchant availability, Merchant performance, Merchant professionalism, Merchant inventory, Merchant pricing or Merchant delivery standards.

Customers interact with Merchants at their own discretion and risk.

Customers agree that no director, shareholder, employee, consultant, advisor, affiliate, subsidiary, successor, contractor, representative or officer of 2080 Technologies Private Limited shall be personally liable for any matter arising from Platform usage.

Any permissible claim shall be limited solely to the legal entity operating the Platform and subject to the limitations contained herein.

Customers expressly waive claims against individuals associated with the Company to the maximum extent permitted by law.

The Company shall not be liable for failure or delay in performance resulting from events beyond reasonable control.

Such events include natural disasters, earthquakes, floods, cyclones, fires, pandemics, epidemics, governmental restrictions, internet outages, telecommunications failures, cloud service disruptions, cyberattacks, wars, terrorism, civil unrest, labor disputes, transportation disruptions and power failures.

During such events, Platform services may be suspended, delayed, restricted or modified.

Customers acknowledge that the Company may modify Platform functionality to comply with Government regulations, court orders, regulatory directions, industry standards or platform provider requirements.

Such modifications shall not give rise to compensation claims.

Customers shall first attempt to resolve disputes through good-faith discussions with the Company.

Written complaints shall include the Customer name, contact information, order details, supporting evidence and the nature of the dispute.

Parties shall attempt resolution for thirty (30) days before initiating formal proceedings.

Any dispute arising from or relating to Platform usage, Orders, communications, transactions or these Terms shall be referred to arbitration.

Arbitration shall be conducted in accordance with the Arbitration and Conciliation Act, 1996.

The seat and venue of arbitration shall be Hyderabad, Telangana, India.

Arbitration proceedings shall be conducted in English.

The arbitral award shall be final and binding.

These Terms shall be governed by and construed in accordance with the laws of India.

The Platform intends to operate consistently with the Information Technology Act, 2000, Consumer Protection Act, 2019, Digital Personal Data Protection Act, 2023, Indian Contract Act, 1872, applicable E-Commerce Rules and applicable regulatory frameworks.

Subject to the arbitration provisions, courts having jurisdiction in Hyderabad, Telangana shall have exclusive jurisdiction over disputes involving the Platform.

These Terms constitute the complete agreement between the Customer and the Company concerning Platform usage.

All prior discussions, communications, understandings and representations are superseded by these Terms.

If any provision of these Terms is held invalid, unlawful or unenforceable, the remaining provisions shall remain valid and the affected provisions shall be modified only to the extent necessary.

Failure to enforce any provision shall not constitute waiver.

The Company may assign, transfer, delegate or novate its rights and obligations without prior notice.

Customers may not assign rights without prior written consent.

The following provisions shall survive termination: indemnification, limitation of liability, intellectual property, arbitration, governing law, confidentiality obligations and dispute resolution provisions.